Over 2.1 trillion US Dollars were lost in the Travel and Tourism Gross Domestic Product (GDP) in 2020, the approximate amount released ( Skare et al., 2020). The Tourism Industry needs to recognize and respond to skilled and trained employees' characteristics to enhance their career paths, enhance their positive view of their professions, and their firm commitment to the industry. Given all these aspects, orientation and application in building a career and improving employment in the industry are of great importance to every employee. On the other hand, the Tourism Industry needs to have its employees dedicated to their jobs and ensure that their chosen profession is the right path.
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Thus, tourism employees who acquire education in tourism and gain professional competency play a vital position in enhancing service quality for the industry's advancement and volume ( Ince & Kendir, 2016). The quality of employees is an essential factor in determining services in the Tourism Sector as a service industry. The Tourism Industry is among the most profitable sectors to experience career growth due to its impact on the business sector. A recent study by the World Travel & Tourism Council (2020) showed that the COVID-19 crisis affects 75 million people at risk in their workplace, and 1 million workers lost their jobs. Due to the pandemic, the global economy was slowed down ( Haleem & Vaishya, 2020). Because of the unpredictable conditions, the pandemic resulted in an underestimated effect on the Tourism and Hotel Industry, not only in the Philippines but worldwide. As a result, the breakout has caused turmoil in tourism and other connected sectors nationally and globally ( Jamal & Budke, 2020). It changed most of the usual things people used to do before the outbreak occurred here in the Philippines and worldwide. The COVID-19 pandemic has indeed impacted the lives of individuals globally in different ways. Accordingly, Higher Educational Institutions (HEIs) are encouraged to provide the students a more comprehensive student career opportunity program that will address the changes in student career perceptions and uncertainties on their future career opportunities in the Tourism Industry.
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The qualitative findings revealed that: 1) the Tourism Industry as a major business sector was severely affected by the COVID-19 pandemic 2) the students perceive their career opportunities in the Tourism Industry during this pandemic as full of uncertainties 3) implementing a relevant and timely program that will address the students' wants and needs must be put into action to help the students adapt to the current situation. The use of a paired sample T-Test proved that there is a significant difference in the student career perception before and during the pandemic. On the other hand, focus group discussion (FGD) was conducted on six pre-selected student-participants to collect qualitative data.
Using the mixed methods approach and the simple random and purposive sampling techniques, 196 third year tourism management students enrolled in AY 2020–2021 in a private Institution in Manila, Philippines completed the researcher-made survey questionnaire to gather quantitative data. The study determined and compared the career perceptions of Tourism Management students in Far Eastern University Manila, Philippines before and during the COVID-19 pandemic with the end view of providing significant inputs to the development of programs for the tourism students in relation to their career opportunities. The serious impact of the COVID-19 pandemic also affected educational institutions offering tourism programs and students’ perceptions of their future career in the industry.
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